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RF-2024-091Under review

VoltBike X3 Pro — Battery fault

T. Müller · SN: VBX3-29847-EU · 18 months remaining

AI Summary

Battery fails to charge above 40%. Likely BMS fault. Serial VBX3-29847-EU confirmed in-warranty under EU directive 2019/771.

Case timeline

Claim submittedJun 5, 10:14

AI summary generatedJun 5, 10:14

Assigned for reviewJun 6, 09:00

Warranty decisionPending

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